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Privacy Policy

Last updated: January 8, 2026
 

Black Vault Bookkeeping (“Company,” “we,” “us,” or “our”), operated by Amanda and Joshua Brown, GP d/b/a Black Vault Bookkeeping, respects your privacy and is committed to protecting it. This Privacy Policy describes how we collect, use, and safeguard information obtained through our website, www.blackvaultbookkeeping.com (the “Website”).
 

By using this Website, you consent to the practices described in this Privacy Policy.
 

1. Information We Collect
 

a. Information You Voluntarily Provide
 

When you interact with our Website, you may voluntarily provide personal information, including but not limited to:
 

  • Name

  • Email address

  • Phone number

  • Business name

  • Message content or inquiry details
     

This information may be collected through:
 

  • Contact forms

  • Email communications

  • Phone calls or text messages initiated via the Website
     

b. Information Collected Automatically
 

We may collect certain information automatically when you visit the Website, including:
 

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the Website
     

This information may be collected through cookies, analytics tools, and similar technologies.
 

2. Cookies and Analytics
 

The Website may use cookies and similar tracking technologies to improve functionality, analyze Website usage, and enhance user experience.
 

We may use third-party analytics tools such as:
 

  • Google Analytics

  • Facebook/Meta Pixel

  • Other similar analytics or tracking services
     

These tools may collect information in accordance with their own privacy policies. You can control or disable cookies through your browser settings; however, some Website features may not function properly as a result.
 

3. How We Use Your Information
 

We may use the information collected through the Website to:
 

  • Respond to inquiries and communications

  • Provide information about our services

  • Improve Website performance and content

  • Analyze usage trends and user engagement
     

We do not use Website-collected information for automated decision-making or profiling.
 

4. Client Data vs. Website Data
 

a. Website Data
 

The Website does not collect or store:
 

  • Financial account information

  • Banking details

  • Accounting records
     

Website inquiries are stored only in our email inbox unless further engagement occurs.
 

b. Client Financial Data
 

Client financial and bookkeeping data is handled separately from the Website and is:
 

  • Managed primarily through QuickBooks Online

  • Collected through direct, secure, and encrypted correspondence or secure forms provided to prospective or active clients

  • Governed by the terms outlined in the applicable Engagement Letter
     

5. Third-Party Services and Integrations
 

The Website may include or link to third-party services, including:
 

  • QuickBooks Online links

  • Google Forms

  • Social media plugins or integrations
     

We are not responsible for the privacy practices or content of third-party websites or services. Users are encouraged to review the privacy policies of those third parties before providing personal information.
 

6. Data Sharing and Disclosure
 

We do not sell, rent, or trade personal information collected through the Website.
 

We may share information only as necessary with:
 

  • QuickBooks Online, solely for the purpose of providing bookkeeping services and managing client accounts
     

Information may also be disclosed if required by law or to protect our legal rights.
 

7. Data Security and Retention
 

We take reasonable administrative and technical measures to protect personal information collected through the Website.
 

Personal information is retained only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
 

More comprehensive details regarding data security, retention, and handling of client financial information are provided in the applicable Engagement Letter.
 

8. Your Privacy Rights
 

Depending on your location, you may have certain rights regarding your personal information, including the right to:
 

  • Request access to the personal information we hold about you

  • Request correction or deletion of your information

  • Withdraw consent where applicable
     

Requests may be subject to legal or contractual limitations.
 

9. Children’s Privacy
 

This Website is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that such information has been collected, we will take appropriate steps to delete it.
 

10. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Website constitutes acceptance of the revised Privacy Policy.
 

11. Contact Information
 

If you have questions about this Privacy Policy or our privacy practices, please refer to the contact information available in the Website footer or on our Contact Us page.

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